At Groundfloor, we are committed to creating a welcoming, safe, and inclusive environment where all members can connect, collaborate, and thrive. Our Code of Conduct outlines the expectations we have for our community and the behavior we promote in our spaces.

Our Values

Based on our 2025 Member Values Survey, we see that Community, Belonging, Friendship, Creativity and Hospitality are the most important values shared by our members in all locations. We commit to showing up for each other in ways that turn those values into action.

1. Respect and Inclusion
   • Treat all members with kindness, respect, and consideration.
   • Embrace diversity and inclusivity, celebrating differences in background, identity, and opinion.
   • Foster a welcoming environment where everyone feels valued and heard.
2. Collaboration and Support
   • Engage with others in a spirit of collaboration and mutual support.
   • Encourage and assist fellow members in their endeavors, offering help and sharing knowledge.
   • Respect differing viewpoints and strive for constructive dialogue.
3. Integrity and Accountability
   • Act with integrity, honesty, and transparency in all interactions.
   • Be accountable for your actions and their impact on others.
   • Adhere to the guidelines and policies of Groundfloor, respecting our spaces and community.
4. Safety and Well-being
   • Prioritize the safety and well-being of all members.
   • Report any behavior or situations that threaten the safety or comfort of others to Groundfloor staff.
   • Respect personal boundaries and privacy at all times.
5. Community Engagement
   • Actively participate in community events and initiatives.
   • Use Groundfloor's resources and spaces responsibly, ensuring they remain available and enjoyable for all members.
   • Share feedback and suggestions to help us improve and evolve as a community.

Unacceptable Behavior

• Harassment, discrimination, or exclusion of any kind.
• Disruptive, aggressive, or threatening behavior.
• Violation of personal boundaries or privacy.
• Damage or misuse of Groundfloor property or resources.

Addressing Concerns

If you witness or experience behavior that goes against our values, please let a Groundfloor staff member know. To maintain a respectful and safe environment for everyone, we have a one-strike policy. Violations of this Code of Conduct may lead to immediate membership suspension or removal, depending on the severity of the situation.

Commitment

By being part of Groundfloor, you agree to uphold our Code of Conduct and contribute to a positive and inclusive community. Together, we can create a space where everyone feels empowered to connect, create, and thrive.

A Note About Personal Relationships

We recognize that interpersonal dynamics develop within any community. In the event of a relationship (platonic, sexual, or romantic) ending, we expect all parties to conduct themselves with maturity and respect. We do not take sides in personal disputes but will take action if behavior violates our community agreements or impacts the safety of others.